iv18 Terms and Conditions
Please read these terms and conditions carefully before using our platform. All rules related to accounts, bonuses, payments, and responsible gaming are described in detail here.
These terms and conditions ("Terms") apply to the use of the iv18 platform and its services. When you register on iv18 or use our website, these Terms form a binding agreement between you and iv18.
If you disagree with any part of these Terms, please do not use our platform. For any questions, contact our 24/7 live chat support.
Definitions and Interpretation
The following terms used in these Terms carry the meanings described below:
- "Platform" means the iv18 website, mobile version, and all related digital services.
- "User" or "You" means any person who is registered on or using the iv18 platform.
- "Account" means the personal profile created by registering on iv18.
- "Bonus" means the welcome bonus, cashback, or other promotional benefits offered by iv18.
- "Wagering Requirement" means the condition specifying the amount that must be wagered before bonus funds can be withdrawn.
- "Legal Age" means 21 years of age or older.
Eligibility and Age Requirement
To use the iv18 platform, you must meet the following eligibility conditions:
- You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
- You must register using your own identity. Providing false information is strictly prohibited.
- Each person may hold only one account. Opening multiple accounts is prohibited.
- Each user uses this platform at their own responsibility. It is the user's own responsibility to comply with the local laws and regulations of their country.
Account Registration and Security
Registration Process
You must provide accurate and truthful information to complete registration. iv18 may request identity documents at any time to verify the information provided. Providing false information may result in the account being suspended or cancelled.
Password Security
It is entirely your responsibility to keep your account password confidential. Do not share your login details with anyone. Report any unauthorized access to your account to us immediately.
KYC Verification
Identity verification (KYC) may be required when withdrawing certain amounts or at any time at iv18's discretion. A copy of your national identity card or passport may be requested for this purpose.
Account Closure
You may request to close your account at any time. iv18 also reserves the right to suspend or cancel any account without notice in the event of a breach of these Terms.
Deposit and Withdrawal Rules
The following rules apply to financial transactions on iv18:
| Item | Details |
|---|---|
| Minimum Deposit Amount | ৳500 (per method) |
| Minimum Withdrawal Amount | ৳800 |
| Withdrawal Processing Time | 10–45 minutes |
| Accepted Payment Methods | bKash, Nagad, Rocket |
- Deposits and withdrawals may only be made from payment accounts registered in your name.
- Use of third-party payment accounts is strictly prohibited.
- Deposits using credit cards or borrowed funds are not permitted.
- Withdrawal processing generally takes 10 to 45 minutes. In special circumstances it may take longer.
Bonus and Promotional Offer Terms
The following general conditions apply to all bonuses and promotional offers from iv18:
Welcome Bonus
- New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000.
- A minimum deposit of ৳500 is required to receive this bonus.
- Before withdrawing bonus funds, a wagering requirement of 20 times (20x) the original bonus amount must be met.
- The welcome bonus can be received only once per account.
VIP Cashback Program
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.6% cashback per week.
- Gold: Up to 0.9% cashback per week.
- Platinum: Up to 1.2% cashback per week.
- Advancement to a higher VIP tier depends on the user's overall activity and participation.
Gaming and Betting Rules
The following rules apply to all users for gaming and sports betting on iv18:
- All bets are final once placed and cannot be changed.
- In the event of a technical error or disruption, iv18 reserves the right to cancel or reassess the relevant bet in accordance with applicable rules.
- iv18 is not liable for disconnections during live games. If a disconnection occurs, the outcome of an ongoing bet will be determined according to the game provider's rules.
- iv18 reserves the right to change the odds for all sports betting events at any time, including cricket, football, and kabaddi.
- If evidence of fraud or match-fixing is found in connection with any bet, that bet will be voided and the relevant account may be closed.
Prohibited Activities
The following activities are strictly prohibited on the iv18 platform:
- Money laundering or transactions involving illegal funds.
- Placing bets or playing games through automated software, bots, or artificial intelligence.
- Unauthorized access to another user's account or any attempt at manipulation.
- Operating multiple accounts for the purpose of abusing bonuses.
- Exploiting any technical vulnerability of the platform.
- Any deliberate attempt to initiate a chargeback.
- Any attempt to send hacking tools, viruses, or malicious code.
If evidence is found of involvement in any of the above activities, the relevant account will be cancelled and all balances will be forfeited. Legal action may also be taken where applicable.
Privacy and Data Protection
iv18 gives the highest priority to protecting your personal information. To learn more about our data collection and processing practices, please visit our Privacy Policy page.
- Your personal information will never be sold to third parties.
- All data is protected by SSL encryption.
- Documents collected for the KYC process are used solely for verification purposes.
- Even after your account is closed, certain information may be retained for legal and regulatory reasons.
Responsible Gaming
iv18 believes in responsible gaming and offers the following tools to protect users:
- Deposit Limit Setting: You can set your daily, weekly, or monthly deposit limits.
- Self-Exclusion: You can request to temporarily or permanently exclude yourself from the platform.
- Reality Check: You can receive reminders about the duration of your session at set intervals.
- Support: Our support team is always ready to assist with any concerns related to problematic gaming.
For more details, please visit our Responsible Gaming page.
Copyright and Intellectual Property
All content on the iv18 platform — including logos, designs, text, graphics, software code, and other materials — is the intellectual property of iv18.
- Reproducing, distributing, or using any part of the platform for commercial purposes without written permission from iv18 is prohibited.
- Users may only use the platform for personal, non-commercial purposes.
- The intellectual property of game providers is subject to their own respective licenses.
Limitation of Liability
To the maximum extent permitted by applicable law, iv18 is not liable for:
- Loss caused by internet connectivity issues or failure of third-party services.
- Loss or damage caused by unexpected technical errors.
- Issues arising from a user's negligence in securing their account.
- Unauthorized access to an account by a third party where such access results from the user's own carelessness.
Changes to Terms and Dispute Resolution
Terms Updates
iv18 reserves the right to update these Terms at any time. Users will be notified of significant changes via account messages or email. Continued use of the platform after any changes will be taken as your acceptance of the updated Terms.
Complaint Resolution
For any dispute or complaint, please first contact us via our 24/7 live chat support or by email at [email protected]. We always aim to reach a friendly resolution.
Linked Pages and Additional Information
The pages listed below, which are linked to these Terms, also form an integral part of our agreement:
- Privacy Policy — Details on the collection and use of your personal information.
- Responsible Gaming — Healthy gaming habits and self-limitation tools.
- FAQ — Answers to frequently asked questions.
- About Us — General information about the iv18 platform.
If any part of these Terms conflicts with local law, that specific part will be set aside and the remaining Terms will continue to apply.
By using iv18, you are considered to have read, understood, and accepted these complete terms and conditions.
For persons aged 21 or older only. Gambling carries financial risk.