iv18 Answers to All Your Questions Right Here

To open an account at iv18, you need an active mobile number and a valid email address. Enter your name, date of birth and a password of your choice in the registration form. Please note that the iv18 platform is for users aged 21 and above only. Each person may create only one account.

Yes, iv18 takes the verification of every account seriously. After registration, an OTP will be sent to your mobile number. Before large withdrawals, you may be asked to provide your National ID or passport details to verify your identity. This is done to ensure the security of your account.

Click the "Forgot password?" option on the login page. Enter your registered email or mobile number, then set a new password using the OTP. The whole process is completed within a few minutes. If you have trouble, contact iv18 via live chat.

No, only one account per person is allowed at iv18. Running multiple accounts from the same device or network violates the platform's rules and the accounts concerned may be suspended. This rule is strictly enforced in the interest of fair play.

To close your account, send a direct request to iv18 via live chat or email. You should withdraw any remaining balance before closing the account. As part of responsible gaming, you may also choose a permanent closure or a temporary break for a set period.

Deposits to iv18 via bKash are generally instant — in most cases the amount is added to your account within a few seconds to a few minutes. There may occasionally be a slight delay due to network issues. If you have a problem, contact live chat with your payment reference number.

The minimum deposit amount at iv18 is ৳500 and the minimum withdrawal amount is ৳800 — this limit is the same for every payment method (bKash, Nagad, Rocket). Transactions below these amounts cannot be processed, so confirm the amount before making a transaction.

After a withdrawal request from iv18 is approved, the money generally reaches your bKash, Nagad or Rocket account within 10 to 45 minutes. There may be a slight delay during busy periods, but most withdrawals are completed quickly.

Yes, deposits and withdrawals work the same way on both Nagad and Rocket. The minimum limits, process steps and average times are identical in all cases. Use whichever mobile banking app you prefer. Always send to iv18's designated account number when depositing or withdrawing.

iv18 does not charge any transaction fees of its own. However, bKash, Nagad or Rocket's own service charges may apply — this is in accordance with the respective mobile banking app's policy. Check your mobile banking app's charge details before making a transaction.

First wait 5-10 minutes. If your balance still does not appear, contact iv18's live chat with a screenshot of the transaction or the transaction ID from your mobile banking app. The support team will verify the matter quickly and resolve it.

To bet on BPL matches at iv18, log in to your account, go to the Sports section and select BPL under the cricket section. Both pre-match odds before the match and live odds during play are available. Select your preferred bet, enter the amount and confirm.

iv18 has a large collection of slots from top providers including PG Soft, Pragmatic Play and JILI. You will find a wide range of options from popular titles like Fortune Tiger, Gates of Olympus, Fortune Gems and Sweet Bonanza to fishing games and live casino. Every game runs smoothly on both mobile and desktop.

RTP is the average rate at which a percentage of the total amount wagered in a game is returned as prizes over the long term. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 wagered. However, this is a long-term statistic and the result of each session is random. Check the game developer's page to understand a game's volatility.

Yes, iv18 is fully mobile-friendly. Simply visit iv18.cam from the browser of any Android or iOS smartphone and enjoy all the features. Slots, live casino and sports betting — everything is optimised for mobile screens.

iv18's live casino section has tables from Evolution Gaming, Ezugi and other providers. Some tables may have Bengali or South Asian dealers. Go to the live casino section and choose your preferred table to enjoy live roulette, baccarat and live show games.

iv18 uses software from licensed game developers only. These games are powered by a Random Number Generator (RNG) that is tested by independent third parties. iv18 is committed to ensuring fair play and a transparent gaming environment.

After opening a new account, iv18 gives a 150% bonus on your first deposit, up to a maximum of ৳15,000. Example: deposit ৳1,000 and you will receive an additional ৳1,500 as a bonus. To confirm the bonus, activate the offer from the Promotions section. The bonus applies only at the time of the first deposit.

A 20x wagering requirement applies to the welcome bonus. This means you must wager an amount equal to the bonus multiplied by 20. For example: if you receive a ৳1,500 bonus, you must place ৳30,000 in bets before you can withdraw the bonus. Sports bets and most slot games count towards wagering.

iv18's VIP programme has four tiers: Bronze (weekly cashback up to 0.3%), Silver (up to 0.6%), Gold (up to 0.9%) and Platinum (up to 1.2%). By playing regularly you will gradually move up to higher tiers and receive more cashback and special benefits.

VIP members receive cashback on a set day each week. The amount depends on the net losses of the previous week and your VIP tier. Cashback is added directly to your account balance and does not need to be claimed separately. You can find the detailed terms on iv18's Promotions page.

Yes, iv18 offers special promotions during Eid ul-Fitr, Eid ul-Adha, Pohela Boishakh and special tournaments such as BPL or T20 World Cup. Check iv18's Promotions page and live chat to find out about the latest offers. If you log in regularly, you will receive notifications about new offers.

Yes, iv18 uses SSL encryption technology to keep all data secure. Your personal information, payment details and game history are managed in accordance with a strict privacy policy. Your information is not sold or disclosed to third parties.

iv18 is for users aged 21 and above only. Age is verified at the time of registration and you may need to confirm your age with an ID document to continue using the account. iv18 actively works to keep minors away from gambling.

iv18 prioritises responsible gaming. You can use tools such as setting deposit limits, temporarily or permanently excluding yourself (self-exclusion) and taking a cooling-off break. Contact iv18's live chat or email for assistance with this.

To activate self-exclusion, contact iv18's 24/7 live chat support or email [email protected]. After receiving your request, account access will be suspended for the set period. You will not be able to log in or make transactions during this time. Visit our Responsible Gaming page to learn more about responsible gaming.

iv18's support team provides assistance in Bengali via live chat 7 days a week, 24 hours a day (BST, UTC+6). You can also contact us by email: [email protected]. Live chat is the most effective way to get a quick answer on account issues, payment queries or any other matter.